Terms & Conditions

By registering and attending any of Mariposa Soul Sanctuary’s sessions/programmes/courses/workshops/retreats/events (online &/or in-person), you confirm that you have carefully read this disclaimer and have fully understood the Terms & Conditions.

Complimentary Therapy
  1. Anybody associated with Mariposa Soul Sanctuary, including its employees, directors, and/or management, are not a registered medical practitioner and do not diagnose conditions nor do they prescribe or perform medical treatment, prescribe substances, nor interfere with the treatment of a licensed medical professional.
  2. Holistic Health & Wellness Coaching, Breathwork, Energetics, Reiki and other Holistic Integrative Healing Therapies is not to take the place of or to be used as a substitute for professional advice by medical, legal, financial, business or other qualified professionals, nor should it replace or interfere with any guidance offered by a professional. 
  3. If appropriate, you will seek independent professional guidance and you understand that all your decisions and actions are your sole responsibility.
  4. If at any time during any session/programme/course/workshop/retreat/event, you feel the need for any assistance, medically or otherwise, you agree to inform Mariposa Soul Sanctuary immediately to guide you on the next course of action and you take full responsibility for the same, including leaving these session/programme/course/workshop/retreat/event and obtaining appropriate care.
  5. It is recommended that you see a licensed physician or licensed healthcare professional for any physical or psychological ailment you may have. You understand that Holistic Health & Wellness Coaching, Breathwork, Energetics, Reiki and other Holistic Integrative Healing Therapies can compliment medical, psychological or nutritional care you may be receiving.
  6. If you fail to seek the required medical care or ignore medical advice, including that from Mariposa Soul Sanctuary, you understand and agree to do so at your sole risk. 
  7. You understand you will need to inform Mariposa Soul Sanctuary about your pregnancy status and/or any other physical and/or mental condition, if any, before starting any session, training &/or practices.
Mariposa Soul Sanctuary’s Commitment
  1. Mariposa Soul Sanctuary will provide Holistic Health & Wellness Coaching, Breathwork, Reiki, Energetics and other Holistic Integrative Healing Therapies sessions through a qualified facilitator.
  2. Mariposa Soul Sanctuary will provide Holistic Health & Wellness Coaching, Breathwork, Reiki, Energetics and other Holistic Integrative Healing Therapies that are a professional client relationship designed to facilitate the creation and development of personal, professional &/or business goals &/or intentions and play the role of an accountability partner to develop and carry out a strategy/plan for moving towards those goals &/or intentions towards a Holistic Health & Wellness Lifestyle.
  3. E-mails or WhatsApps are welcome between sessions if you would like to share a success, have urgent questions or an issue.
Your Commitment
  1. You agree to pay Mariposa Soul Sanctuary the fees set out for the session/programme/course/workshop/retreat/event and as per the invoice.
  2. You agree to call or meet the facilitator at the specified times.
  3. You agree to be honest and open, to believe in yourself and to adopt a more enthusiastic and positive outlook on life from this moment onwards. You are truly committed to grow and agree to take accountability and responsibility for your life, choices and actions.
  4. You enter into the session/programme/course/workshop/retreat/event with the full understanding that you are solely responsible for creating your own results. You understand that achieving your goals and healing (in whole or part) cannot be guaranteed and no warranties are given.
  5. Your agenda of the session/programme/course/workshop/retreat/event belongs to you. If the session/programme/course/workshop/retreat/event is not heading in the direction you would like, if the facilitator ever says anything you don’t feel comfortable with or if you have a concern with the way the session/programme/course/workshop/retreat/event is proceeding you will let the facilitator know immediately.
Ethics and Confidentiality
  1. Mariposa Soul Sanctuary follows the International Code of Ethics for Practitioners.
  2. Any notes the facilitator makes during the sessions about you are kept confidential. 
  3. The facilitator will not use or disclose the information you share with them during your sessions, except as authorised by you or as required by law.
  4. You understand that on occasion Mariposa Soul Sanctuary may anonymously share generalised information for training or consultation purposes with other professionals. Your identity and any information that could lead to your identification will remain entirely confidential.
Administration
  1. The session/programme/course/workshop/retreat/event may be refused if payment has not been made as required.
  2. Where it is necessary for either you or the facilitator to reschedule a session, this will be done at least 48 hours before the scheduled session, except in exceptional circumstances.
  3. You will be charged for missed sessions which are not rescheduled, except in exceptional circumstances. 15 minutes late for the session are considered a no show.
  4. If you are late for a session, the session will complete at the scheduled time.
  5. A cancelation notice of 24 hours prior to the session is required. A 50% cancelation fee will be charged if notice is less than 24 hours prior to the session, except in exceptional circumstances.
Termination of Programme
  1. Mariposa Soul Sanctuary or you may cancel the programme in writing by email or WhatsApp, giving at least 7 clear days notice. In the event that you owe money to Mariposa Soul Sanctuary at the time of cancellation, full payment will become due at the time of cancellation.
  2. In the unlikely event that the programme is cancelled before all the sessions you have paid for have been provided, Mariposa Soul Sanctuary will refund you for any sessions you have paid for but which Mariposa Soul Sanctuary has not provided at the standard hourly rate per session.
  3. Upon termination of the programme, Mariposa Soul Sanctuary shall immediately cease to be liable to you in any way.
General
  1. You also understand that the body has the ability to heal itself and to do so, complete relaxation is beneficial. You acknowledge that long term imbalances in the body sometimes require multiple sessions in order to facilitate the level of relaxation needed by the body to heal itself.
  2. You take full responsibility for your own health and any illness or injury that may occur. You cannot and will not hold Mariposa Soul Sanctuary’s facilitator or any employers or affiliates responsible in the case of accident or illness during session, training and practices.
  3. In the event of you feeling mental, physical or emotional distress (or related ailment or condition) which you believe to be related either directly or indirectly to the sessions, you will not hold Mariposa Soul Sanctuary liable for any loss or cost incurred by you (or any person related to you). You will indemnify Mariposa Soul Sanctuary in the event of any such claim.
  4. You hereby expressly agree to release and discharge Mariposa Soul Sanctuary, and/or anybody associated with Mariposa Soul Sanctuary (including its employees, directors, and/or management) from any and all claims or causes of action and agree to waive any right that you may otherwise have to bring a legal action against the said individuals for personal injury and/or damage to property.
Additional Notes - For the facilitating & healing to be as successful as possible
  1. You intent to grow and heal, and desire for growth and healing is serious.
  2. You will make every effort to ensure that you are mental, physical and emotional present and engaged for each session.
  3. You are ready to work and receive feedback. You are willing to try new ways of learning, be honest and open, keep to your commitments and inform your facilitator immediately when things are not working for you.
  4. You are willing to explore, challenge and change thoughts, feelings and actions that you recognise as self-defeating.
  5. You understand your facilitator will be focused on you and your best interests as a whole, not just your goals and intentions.
  6. You are willing to give your facilitator the benefit of the doubt and wholeheartedly try new concepts or different ways of doing/approaching things.
  7. You recognise the value and worth of yourself and the investment you are making in your personal development, growth and healing.
  8. You understand the need to plan the relationship ending in advance to allow for a degree of closure and wrap-up.

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admin@mariposasoulsanctuary.com

+230 59 15 79 39

Terms & Conditions

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